Contact Center Fun!

I built this little example of how to use Project Robbie to perform batch LLM inference on customer service conversations to identify topics and sentiment.

Project Robbie makes large-scale inference easy.

If You Think We Love Dogs - We Do

I built this little example of how to use www.robbie.run to perform batch LLM inference on customer service conversations to identify topics and sentiment.

Here's what I used:

Thanks to Chris Crosby for the prompts.

Example Customer Conversations in the .csv:

Inference running on the remote machine!

Json Output with topics and sentiment.

Here's the repo link: https://github.com/Positron-Networks/robbie-examples/tree/main/command_runner/llama3-batch-inference